donations

Your donation is where the (re)connection begins. As a registered charity, you can donate financially to The Reconnect Project and all donations over $2 are tax deductible. It costs us, on average, $200 to bring a device 'back to life' and all financial donations are greatly appreciated. To make a financial donation, please click here.

If you've got devices to donate, that's great! We accept all makes and models of mobile phones and tablets, regardless of their age or condition; and laptops that are less than 10 years old. 

Before donating your device, it's best if you can remove your personal information by performing a factory reset. This will remove all iCloud or Google account information. You can find instructions here on the Mobile Muster website.

Once we receive your device, it enters our triage process where our volunteers assess it's functionality and work out what spare parts we may need to purchase. Our chief wizard (mobile device repair technician) will then repair the device and we can now undertake a secure erase process using Blancco software, the global leader in end of life solutions for technology. If required, we can provide a Certificate of Erasure for your device.

In the instance that the device cannot be repaired or refurbished, we'll set it aside to use for spare parts. Any broken parts or devices that can't be revived are sent to Mobile Muster for secure recycling, where phones are shredded and the valuable metals are extracted for recycling. Our aim is to avoid landfill at every step of our process.


You can mail in your device to us at:

The Reconnect Project
8 The Strand
Penshurst NSW 2222

or

Reply Paid 90698
The Reconnect Project
8 The Strand
Penshurst NSW 2222

For bulk donations, we can arrange to collect directly from you in the Sydney metro area.

 

Our authorised donation stations are located at:

Castle Hill: iPulse Phone Repairs, 3/45 Gladstone Road, Castle Hill (Mon – Fri, 9am – 4pm)
Marrickville: The Bower, 34/142 Addison Road, Marrickville (open 7 days)
Parramatta: Parramatta Mission, 119 Macquarie St, Parramatta (Mon - Thur 8:30am - 4:30pm, Fri 8:30am - 3:30pm)
Windsor: The Hawkesbury Remakery, 126 George Street, Windsor (Wed – Sun, 10am – 3pm)